FAQs and Important Details
Frequently asked questions and other important details.
It's understandable that you may have questions before you order, or may want to know more about the purchase process. This page is here to answer your questions (FAQs) and inform you of other important details that are good to know.
FAQs:
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Will I receive a proof image before my order is printed?
Yes! If your order requires personalization you will be sent an email with a low-resolution watermarked proof image attached for your review and approval within 1-3 business days. Changes can be made if necessary. You will have to approve this proof before we print your product(s). Please thoroughly review the design proof(s) you will receive for any errors and/or misspelled words in addition to verifying that all dates and times are correct. You are responsible for any errors not caught during proofing.
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How much is shipping?
• Small shipping fees may be required on some printed stationery orders. Specifics are available during checkout. Shipping is free on orders of $50.00 or more.
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Can I get a proof before I purchase?
Unfortunately, I am unable to provide a proof prior to purchase. Once your order is placed, you will receive a personalized proof that allows you to review your invitation with all of your details. At that point, any necessary adjustments can be made before the final file is sent to you. I appreciate your understanding, as I am unable to begin design work without an order in place.
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Can I change the wording on an invitation?
Absolutely! Unless it is specifically stated otherwise in the description (rare), you may provide the wording that fits your celebration or event. All invitations are priced the same, regardless of the occasion, so you are welcome to use a design for any occasion! Provide the wording you wish to use in the "Provide your wording" field on the product page.
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How long does it take to get my order?
Typical results:
• 1-3 business days to receive your proof(s) by email. Please respond quickly to this proof/email.
• 3-5 business days for printed invitations. Then 3-5 business days for delivery via USPS.
• 3-5 business days for card and stationery orders to print. Then 3-5 business days for delivery via USPS or 5-8 business days for delivery via DHL eCommerce. Shipping estimates will be shown at checkout.
- What paper type is used for the invitations?
The paper type is a thick, high-quality 16pt smooth white cover stock and the complimentary envelopes are 80# white. - What does the back side of the invitations look like?
Unless the invitation has a designated design to print on the back, which will be shown to you on the product page, the back side of the invitations is white with my small branding logo near the bottom. Here is an example of the bottom area of the back side of the portrait A7 (5" x 7") invitations:
PLEASE NOTE: Wedding invitations, reception only invitations, and vow renewal invitations are the only invites (and their matching RSVP cards, if applicable) that do not have this logo on the back side when printed. All other invites and cards have this logo.
IMPORTANT DETAILS:
- These are digital illustrations that are printed. There are no glued, embossed, metallic, or reflective elements or inks.
- Text space is limited in some designs. Please use good discretion when deciding if a design will work with the wording you require. All effort will be made to make the text work in the design you choose. In rare circumstances, you may be asked to reduce the amount of wording you wish to use.
- Artistically Invited is not responsible for errors not caught by the customer (regardless of fault) on approved proof images. Please be certain you check every detail of the invitation or card text before approving the proof. Changes also cannot be accepted after the proof has been approved.
Questions answered? Great!
Need more help? Utilize the chat feature or email amy@artisticallyinvited.com.
Over time more answers may be added to the FAQs section as needed.